FAQ
FAQ
Common questions, straight answers. If you don't find what you're looking for, message us anytime.
The Brand
What makes ORVANTE different from other brands?
We use genuine materials — real leather, premium denim, premium fabrics — and price them honestly. Our design language is street-informed but refined to elegance: no loud graphics, no excessive branding. Just well-made clothes with intention behind every detail.
Where are ORVANTE pieces made?
Designed in Cairo, produced in Egypt with local artisans and manufacturers. We work closely with our production partners to ensure quality at every step.
Do you have a physical store?
Not yet. ORVANTE is currently online-only. We're exploring pop-up experiences in Cairo — follow us on Instagram to be the first to know.
Products & Materials
Is the leather jacket real leather?
Yes. Our leathers are 100% genuine full grain leathers. The material cost alone is over 45 EGP+ per ft². We do not use synthetic or faux leather in any of our products.
How do your sizes run?
Each product has specific fit notes on its page. Generally, our tops are true to size with a fitted cut, and our denim runs true to size with relaxed, regular, or wide-leg fits. Check our Size Guide for detailed measurements, or message us on WhatsApp for personalized advice.
How do I take care of the leather jacket?
We recommend professional leather cleaning. Store on a padded hanger away from direct sunlight. Condition the leather twice a year to maintain its suppleness and character. Avoid getting it wet — if it does get wet, let it air dry naturally. Never use a hair dryer or direct heat.
Can I see the pieces before buying?
We provide detailed photography from multiple angles, close-up texture shots, and on-model images for every piece. If you need to see anything specific, message us on WhatsApp and we'll send you additional photos or video.
Orders & Shipping
Do you ship outside Egypt?
We're currently shipping within Egypt. GCC shipping (UAE, Saudi Arabia, Kuwait) is coming soon. Follow us on Instagram for updates.
What payment methods do you accept?
We accept credit and debit cards (Visa, Mastercard, meeza), mobile wallets (Vodafone Cash, Orange Cash, Etisalat Cash), Instapay bank transfers, and cash on delivery.
Can I exchange for a different size?
Absolutely. Contact us within 14 days of delivery and we'll arrange an exchange. The item must be unworn with tags attached.